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All orders ship within 2–5 business days. Orders placed on weekends or holidays will be processed on the next business day. Please allow 5–10 business days for delivery after your order ships. Delivery times depend on the carrier selected at checkout. You will receive a tracking number by email once your order ships.
Once your package has been handed to the carrier, Ysabella & Co. is not responsible for shipping delays, damage, or loss.
If your package is lost, email ysabellaco.store@gmail.com. We will help you open a claim with the carrier. If your package has not arrived after 10 business days, please contact us so we can investigate.